MITechCon 2026October 28-30, 2026
All speakers

Balu Chavan

AT&T Services Inc, Lead Tech Product Manager

October 28-30, 2026Oakland University, Rochester, MI

About Balu

Balu Chavan is a Technology Product Leader with 15+ years in telecom digital transformation across BSS/OSS platforms. At AT&T, he leads Salesforce Service Cloud initiatives for billing and payments, delivering AI-driven improvements in customer experience and efficiency. Previously at T-Mobile, he modernized product catalog and DevOps platforms to enhance agility and scalability

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Conference Sessions

Balu Chavan headshot
Conference SessionIntermediate60 min

Future of Agentic AI in Telecom Billing and Revenue Management

Telecom billing gets messy as services become real-time and partner-driven. This capability allows telecom providers to proactively detect revenue leakage, optimize pricing strategies, and resolve billing issues before they impact customers. Balu Chavan uses "Future of Agentic AI in Telecom Billing and Revenue Management" to connect the warning signs to the underlying mechanics, showing how agentic AI can improve support, revenue accuracy, and leakage detection.

Topic
Artificial Intelligence and Machine Learning
Time
Oct 29, 2026, 3:45 PM
Room
Room F